secure remote Operations access to your yacht systems
ROAM revolutionises how yacht electronics and systems suppliers can support and interact with vessel operators and their yachts. System suppliers, such as electronics, hydraulics and engines, can have totally secure access to their own technology on board a yacht from anywhere in the world, at any time of day or night.
Instant support from suppliers
Superyacht electronics and electrical systems are increasingly complex and difficult to maintain. ROAM has been created to provide totally robust and secure access 24 hours a day, even when the vessel is mid-Ocean.
This proprietary software, developed by Osprey Technical, allows instant access for third party technical suppliers enabling immediate support for yacht crews. Designed to simplify grand prix race boat and super yacht management, this ground-breaking service is used by:
ROAM in action
yacht owners / yacht managers
yacht electronics suppliers
boat yards and builders
yacht security services
hydraulic systems suppliers
rigging and mast suppliers
engine providers
ROAM enables remote operations access for the system supplier to their own equipment and systems on board the vessel. Their access is restricted to their own systems.
Maintenance & diagnostics whilst under sail
Immediate remote support from expert partners means yacht crews and owners can expect a rapid response and solutions to any problems whilst they are mid-passage. Vessel Fusion enables yacht suppliers to perform multiple functions from their shorebase, including:
reconfigure and update systems
take remote control of screens, autopilot processors and radar
assess engine performance
adjust hydraulic control PLC
monitor rigging performance
analyse load monitoring PLC
access security logs
update operating procedures
Remote yacht electronics diagnostics
For suppliers it means they can get right into the heart of their electronics systems installed aboard their clients’ yachts. They can operate and service their systems, run diagnostics, perform and advise on maintenance, as if their team of experts are on board.
ROAM saves time, money and hassle
ROAM proved itself time and again during the pandemic and lockdowns. Servicing and essential system maintenance can be carried out without needing to fly engineers and support teams out to a vessel. Many problems can be solved on the spot, reducing any need to alter passage plans or to return to a yard, reducing hassles with changing charter plans or owner schedules.
immediate support - gives owners peace of mind
guaranteed privacy – no access to other systems
reduced yacht down time – uninterrupted sailing or charter schedules
reduced costs – no need to fly experts out or book into a yard
added value - premium level of after-sales client support
